Privacy Policy

1. Introduction

This Privacy Policy describes how Alonzo Media LLC, operating as BridgePoint Automation ("Company," "we," "our," or "us"), collects, uses, and safeguards information when you visit our website at bridgepointautomation.com ("Site") or use our platform and services.

By accessing our Site or using our services, you consent to the data practices outlined in this policy. If you disagree with any part of this policy, please discontinue use of our Site and services.

We may update this Privacy Policy periodically. When changes occur, we will revise the effective date above. Continued use of our Site after updates constitutes acceptance of the revised policy.

2. Information We Collect

Information You Provide Directly

We collect information you voluntarily submit to us, including:

• Account Information: Name, email address, phone number, company name, and login credentials when you register for an account
• Billing Information: Payment card details, billing address, and transaction history when you purchase services
• Communications: Messages, inquiries, and feedback you send through our contact forms, chat features, or email
• Profile Data: Business information, preferences, and settings you configure within the platform

Information Collected Automatically

When you visit our Site, we automatically gather certain technical data:

• Device Information: Browser type, operating system, device identifiers, and screen resolution
• Usage Data: Pages visited, time spent on pages, click patterns, and navigation paths
• Network Information: IP address, internet service provider, and approximate geographic location
• Referral Data: The website or source that directed you to our Site

Cookies and Tracking Technologies

We utilize cookies, pixel tags, and similar technologies to enhance your experience and gather analytics. Cookies are small data files stored on your device that help us:

• Remember your preferences and login status
• Understand how visitors interact with our Site
• Deliver relevant content and advertisements
• Measure the effectiveness of our marketing campaigns

You can control cookie settings through your browser preferences. Disabling cookies may limit certain features of our Site.

3. How We Use Your Information

We process collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our platform and services
• Account Management: To create and manage your account, process transactions, and provide customer support
• Communication: To send service updates, security alerts, and respond to your inquiries
• Marketing: To send promotional materials about our products and services (with your consent where required)
• Analytics: To analyze usage patterns, troubleshoot issues, and enhance user experience
• Security: To detect, prevent, and address fraud, abuse, and security threats
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

4. Information Sharing

We do not sell your personal information. We may share your data in the following circumstances:

• Service Providers: With trusted vendors who assist in operating our platform, processing payments, or delivering services on our behalf
• Business Partners: With partners who offer complementary services, only with your consent
• Legal Requirements: When required by law, court order, or governmental authority
• Protection of Rights: To protect our rights, privacy, safety, or property, or that of our users and the public
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where user data may be transferred to the acquiring entity

5. Analytics and Advertising

Google Analytics

We use Google Analytics to understand how visitors engage with our Site. This service may collect information about your online activities across websites. Google Analytics features we may use include:

• Remarketing capabilities to reach previous visitors
• Demographics and interest reporting
• Display network impression reporting

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on or adjusting your Google Ad Settings.

Social Media Platforms

We may advertise on social media platforms including Facebook, Instagram, and LinkedIn. When you interact with our content on these platforms, we may receive information in accordance with your privacy settings on those services.

Our use of data obtained from social media advertising complies with each platform's terms and policies. We do not:

• Share advertising data with unauthorized third parties
• Use platform advertising data to build user profiles for external purposes
• Transfer advertising data to data brokers or ad networks

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure access controls and authentication
• Regular security assessments and monitoring
• Employee training on data protection practices

While we strive to protect your data, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of your information.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.

8. Your Privacy Rights

General Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request a portable copy of your data
• Opt-Out: Unsubscribe from marketing communications

European Users (GDPR)

If you are located in the European Economic Area (EEA), the General Data Protection Regulation (GDPR) provides additional rights including:

• Right to restrict processing of your data
• Right to object to certain processing activities
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

To exercise GDPR rights, contact us at admin@bridgepointautomation.com.

California Residents (CCPA/CPRA)

California residents have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to know what personal information is collected, used, and shared
• Right to delete personal information
• Right to opt out of the sale or sharing of personal information
• Right to non-discrimination for exercising privacy rights
• Right to correct inaccurate personal information
• Right to limit use of sensitive personal information

To submit a California privacy request, contact us at admin@bridgepointautomation.com.

9. Children's Privacy

Our Site and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

If we discover that we have inadvertently collected data from a child under 13, we will promptly delete that information. If you believe a child has provided us with personal information, please contact us immediately.

Users between 13 and 18 should review this policy with a parent or guardian before using our services.

10. Third-Party Links

Our Site may contain links to external websites and services not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any external sites you visit.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to the United States and other jurisdictions where we operate.

12. Communication Preferences

You can manage your communication preferences by:

• Clicking the "unsubscribe" link in any marketing email
• Updating your notification settings in your account dashboard
• Contacting us directly to modify your preferences

Please note that even if you opt out of marketing communications, we may still send transactional messages related to your account or services.

13. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) feature that signals websites not to track your online activity. Due to the lack of a uniform standard for DNT signals, our Site does not currently respond to DNT browser settings.

14. Updates to This Policy

We may revise this Privacy Policy from time to time. Material changes will be communicated through our Site or via email. The effective date at the top of this page indicates when the policy was last updated.

15. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our data practices, we're here to help! Click the chat icon in the bottom right corner to speak with Lola Melen, our dedicated support assistant.

Alonzo Media LLC
DBA BridgePoint Automation

Chat with Lola Melen →

For GDPR, CCPA/CPRA, or other privacy-related requests, please use the chat to connect with our privacy team.